Do You Have Any Questions?
Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Impress clients new and existing with elite construction brochures. Impress clients.
Guided by practical experience and observation rather than theory we found most of the competitors charge the support cost same as the server cost which logically is an practical failure. We believe more in Give and Take Relationship on a qual sharing bases where security and performance is the main criteria. We are a authorized firm and pay our regular professional and service taxes.
We provide both Complex as well as simple technical support. With vast range of our system administrators (Level – I, II and III) we make it simple and possible solution to suffix your complex as well as simple technical problems depending upon the intricateness of your situation. And yes, all this support suits available Round the Clock at your service.
Short for Payment Card Industry (PCI) Data Security Standard (DSS), PCI DSS is a standard that all organizations, including on-line retailers, must follow when storing, processing and transmitting their customer’s credit card data.
If this is a mandatory requirements, we will make your server PCI-DSS compliant at no extra charges within our server management package.
No catch or hidden cost, we provide unlimited admin time no matter how many task you assign per server within your monthly subscription. This is balanced due to the fact that some clients come in with 10-15 tickets where as others come with any round 5 tickets.
Yes we do offer custom support and we consider this to be an emergency support. For more details on the custom support you can visit our website here: https://ehostsupport.com/one-time-support/
Since we started providing our services, we received a positive response from the sign ups. And one of the most important reason for this was our customer satisfaction rate. Not only this, most of our customer pick are from referrals and references from our existing customers.
We let our work speak the words. We offer a 7 day money back guarantee* and a FREE trial which ever suits you. This way you are assured of our work skills while your problems are solved within the FREE trial period as well. Now that’s a “nothing to loose” deal
No, we do specialize in Linux/cPanel exclusively and our system administrators are highly experienced, trained and certified in Linux/cPanel however we are not limited to Linux/cPanel only. Our expertise are in Linux/cPanel, Linux/Plesk, LAMP setup and Windows web only servers.
Yes, all our system administrators are highly experienced, trained and certified in cPanel/Linux and Windows. We take pride in providing our administrators certification details once you sign up with us.
Now that’s a tough one really. I will try to keep it simple as I can. This is because replies and resolution really depends up on the fact how complex is the problem. Therefore you will see some replies are late while others fixed and replied within an hour.
However we guarantee a first reply within 30 minutes.
There are no problems unresolved. As answered in earlier question, it really depends upon the complexity of your issue.
Issues are circled in team of experienced and highly skilled system administrators. This leaves less than a cent of chance a issue is unresolved. Most of the unresolved issues are either OS/cPanel/Plesk limitations or bugs which needs to be fixed from the respective vendors.